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Statement of Work - Insurance System Strategy review

Public Authority
Return to Work Corporation of South Australia
Reference #
Statement of Work - Insurance System Strategy review
Good or Services Acquired

RTWSA is looking for assistance to work with key leaders across the organisation to consider all the current opportunities, and:
- Identify, compare and determine the best options to support the future of RTWSA, and required technology and non-technology initiatives;
- Determine key capabilities required by RTWSA in light of evolving business strategy
Better understand stakeholder needs (notably employers) and engagement protocols. This includes consideration of differences in how the scheme operates in regional areas compared to urban, and the differences between different industries and employers;
- Identify the key questions that need to be answered by TSS to recommend the optimal systems and technology choices, in order to be responsive and flexible to meet business needs;
- Review existing technology principles (predominantly technology architecture based), and develop the strategic technology design principles required to support the business strategy;
- Manage the reliance on Curam by identifying the events that will trigger enacting the
recommendations of the 2018 Strategic Curam Review;
- Consider in-flight and planned initiatives to determine alignment with RTWSA goals, recommendations from the 2018 Strategic Curam Review , previous reviews and other initiatives;
- Develop simple program for execution of initiatives, including all technology initiatives (underway and planned) to ensure:
- Business needs and aspirations have been captured and have associated technology
initiatives to meet them;
-Inter-dependencies between initiatives and other factors are identified and included in
- Technology design accommodates changing business needs/focus
- Develop a plan of all technology initiatives, including prioritisation, sequencing and scheduling - focus on practical and pragmatic;
- Consider existing practices, and their effectiveness to deliver required business outcomes
RTWSA is then seeking to operationalise the program of initiatives, to drive its technology agenda and meet the evolving needs of the business.

Procurement Process
Direct Negotiation
Total inc GST
Execution Date
Starting Date
Completion Date
Freedom of Information Officer
Anne Scanlon
Office: +61 (08) 82332351


1 Deloitte Touche Tohmatsu SA
Created: 08/01/2019 2:04 PM Modified: 08/01/2019 2:04 PM