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SA Tenders and Contracts

Display Tender SALC009788 
This page displays the details of a tender. See the detailed help in each section for specific information.

IVR Telephone Results Service
Issued By SA Lotteries
Request for Proposal
Tender State
Closed
Tender Code
SALC009788
Contract Number
04/03
Category
TopNode

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Description 

Provision of a IVR Telephone Results Service. The main objectives for the replacement of the existing IVR Telephone Results Service are to achieve an easy to use, up to date system that will meet current and future business needs of SA Lotteries. Proposers are encouraged to provide any IVR Telephone Results Service solution that they feel will suit. This includes the option to replace the IVR Telephone Results Service hardware and to outsource the provision of these services under a service contract arrangement. Proposers can provide either solutions or one of the solutions.