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SA Tenders and Contracts

Display Tender DEW052975 
This page displays the details of a tender. See the detailed help in each section for specific information.

Parks Booking Management System
Issued By Department for Environment and Water
Request for Tender
Tender State
Tender Code
Industry specific software - (50%)
Business function specific software - (40%)
Customer relationship management CRM software - (10%)



The Department of Environment and Water is seeking to engage a suitable supplier to provide a software solution to assist in the management of parks & facility bookings and associated functionality for a period of three years

DEW is a significant provider of services to the community. These services encompass access to national parks, access to camping sites and other facilities, access to nature based attractions and having the ability for customers to stay at heritage accommodation. DEW is looking to streamline the delivery of services while improving availability, ease of use and the provision of data analytics regarding customer engagement. In parallel DEW is looking to simplify its own business processes and recognises that a relationship with a suitably experienced partner would help the agency better operate its business.

Specification Documents 

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  •    PAR8682_PartA_Invitation_to_Supply_PBMS.docx
    • Version 1 (21 Mar 2023)
    • Available by Download   (103 KB)
  •    PAR8682_PartC_Supplier-Response_Form_PBMS.docx
    • Version 1 (21 Mar 2023)
    • Available by Download   (144 KB)
  •    Attachment_1_SACSF Supplier Security Questionnaire.xlsx
    • Version 1 (21 Mar 2023)
    • Available by Download   (26 KB)
  •    Attachment_2_Standard_Terms_Conditions.docx
    • Version 1 (21 Mar 2023)
    • Available by Download   (73 KB)
  •    PAR8682_PartB_Specification_PBMS.docx
    • Version 2 (24 Mar 2023)
    • Available by Download   (120 KB)
  •    Addenda1_Parks Booking Management System.pdf
    • Version 1 (24 Mar 2023)
    • Available by Download   (90 KB)


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