Display Tender DTF042523
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Customer Service Expertise
Issued By
Department of Treasury and Finance
Request for Quotation
Tender State
Awarded
Tender Code
DTF042523
Contract Number
TBA
Category
Management and Business Professionals and Administrative Services
Enquiries
- Michelle van Oss
- [email protected]
Description
The Department of Treasury and Finance (DTF) is seeking expert advice on how its primary customer facing organisation, RevenueSA, can improve its customer experience in the short, medium and long term.
The scope of work is to perform and independent review to assess all aspects of Revenue SA's customer experience, report on the outcomes, and develop an action orientated plan to improve service delivery.