Display Tender RTWSA042935
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Provision of an IT Service Management System
Issued By
Return to Work Corporation of South Australia
Request for Proposal
Tender State
Closed
Tender Code
RTWSA042935
Contract Number
D18/24129
Category
Engineering and Research and Technology Based Services
Enquiries
- Chris Milios
- [email protected]
Description
The project scope includes the provision of an Information Technology Service Management system (ITSM) tool that can provide the following functions:
- Incident Management
- Problem Management
- Change Management
- Build and Release Management
- Configuration Management Database
- Request Fulfilment
- Knowledge Management
It also includes the implementation of the ITSM tool and ongoing support/maintenance.